Flexiplus Lounge

General

• Is the lounge accessible for customers with reduced mobility?
• Is there Wi-Fi in the lounge?
• What should I do if I have a question or need help during my visit?
• Where can I charge my electric vehicle?
• Is the lounge suitable for children?

Travelling with a pet

• Where can I exercise my pet before travelling?
• Can I take my pet into the Flexiplus Lounge?
• I’m travelling with a pet on a Flexiplus booking. What do I need to do?

Accessing The Lounge

• How long can I stay in the lounge?
• Do all passengers on my booking have lounge access?
• Can I still use the lounge if I arrive outside opening hours?
• What are the Flexiplus Lounge opening hours?
• Can I use my QR code more than once?
• When will I receive my QR code?

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Food & Drink

• Can I use my own bag or container for refreshments?
• Can I enjoy refreshments in the lounge and take a grab-and-go bag?
• Can I take refreshments with me?
• Is alcohol available in the Flexiplus Lounge?
• Can you cater for dietary requirements?
• What refreshments are available in the lounge?