LeShuttle is committed to providing the highest quality service but sometimes problems arise which result in a product or service falling short of a customer's expectation.
Our aim is to deal quickly and effectively with such problems and to provide a simple way for our customers to contact the right team who have the expertise to understand and give you the confidence that it will be treated in a fair and reasonable manner. The passenger customer relations team works within approved and regularly reviewed guidelines for a consistent and fair approach.
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