Journey
- How do I get to the Terminal?
- What happens if I miss my departure time?
- How long does the crossing last?
- Are there toilets onboard the shuttle?
- Can you smoke on the train?
- What happens if my journey is delayed?
- What is the complaints procedure for delays or service issues related to the border authorities?
- Lost Property
- What happens in the event of an accident?
- Is there a Duty Free Shop?