Journey
- Electronic Travel Authorisation (ETA)
- What happens if I arrive early or late for my booked departure?
- What is the complaints procedure for delays or service issues related to the border authorities?
- Entry/Exit System (EES)
- What happens if I miss my departure time?
- What happens if my journey is delayed?
- Lost Property
- How do I get to the Terminal?
- Are there toilets onboard the shuttle?
- How long does the crossing last?
- On very busy days, why do some shuttles leave partially empty?
- Does LeShuttle "over sell" capacity?
- What happens in the event of an accident?
- Can you smoke on the train?
- Is there a Duty Free Shop?